DATA PRIVACY POLICY
Your privacy is of utmost importance to us. This Privacy Policy explains the personal information SirfCoffee collects about you as a visitor or a member of our services at www.sirfcoffee.com. In addition, this Privacy Policy sets out the use of such personal information collected by SirfCoffee, your rights regarding personal information shared and so on.
We request you to read the set forth information carefully to understand how your data is collected, stored and used by us.
If you have any queries regarding this Privacy Policy, feel free to contact us at: info@sirfcoffee.com
INTRODUCTION
SirfCoffee is committed to protect the personal data you share with us.
At SirfCoffee, we respect your data privacy and your right to fair and just processing of such personal data shared by you. When you decide to provide us with information about yourself, we understand that you trust us to act in a responsible and efficient manner.
This Privacy Policy sets out the basis on which your personal data will be processed by SirfCoffee. Please note that this Privacy Policy complies with the provisions of all applicable data protection laws, including the European Union’s (EU) General Data Protection Regulation (GDPR).
SirfCoffee’s designated representative for the purpose of this Privacy Policy is:
Sunil Hiranandani
KSH International LLC (trading as SirfCoffee)
+ 44 7379020800
sunil.hira@sirfcoffee.com
1.DEFINITIONS
“DATA PRIVACY POLICY” : This data privacy policy explains the way the user’s data is stored and processed by SirfCoffee. It has been documented and written to ensure that it is compliant with the General Data Protection Regulation, which is in force since May 25th, 2018, in the European Union.
“PERSONAL DATA” : It means any information that identifies you directly or indirectly, including, without limitation, by reference to your name, e-mail address, login ID and other contact or location data or to one or more factors specific to your physical, economic, cultural or social identity, that you voluntarily provide us upon signing up for the paid services.
“SERVICES” : This Privacy Policy applies to www.sirfcoffee.com, SirfCoffee branded apps and other SirfCoffee related sites, apps, communications and services (“Services”), but excludes services that state that they are offered under a different privacy policy.
2.CHANGE
SirfCoffee may alter this Privacy Policy from time to time to incorporate requisite changes in technology, applicable laws or any other relevant change as deemed necessary. In any case, we reserve the right to change (at any point of time) the terms of this Privacy Policy.
Any changes we make to this Privacy Policy will be effective immediately on notice, which we may give by posting the new policy on the website. Your use of the Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on www.sirfcoffee.com to ensure that you are aware of the latest version.
3. PERSONAL DATA WE MAY COLLECT ABOUT YOU
Our objective at SirfCoffee is to provide you with a pressure-free, personalized approach to dating and organize offline dates with the handpicked matches based on your preferences. To achieve this goal and to pursue our legitimate interests as a service provider to render the requested services, we need to collect information about you and to understand your preferences. Such information may include Personal Data.
We may collect the following types of “Personal Data” about you:
1.Name
2.Date of Birth
3.Gender
4.Photographs of you
5.Nationality, Ethnicity and Religion
6.Educational qualifications
7.Job title, profession and income details
8.Contact information such as email address and mobile number
9.Demographic information such as post code, country and city of residence and work, if different
10.Information regarding your lifestyle, way of life and other personal information related to you
11.Information such as your preferences for a partner, their lifestyle and other related personal information disclosed to us
12.Your debit or credit card number or other financial information
13.IP address (automatically collected)
14.Web browser type and version (automatically collected)
15.Operating system (automatically collected)
In addition to the above, any other information we may require while providing you with our services, including e-mail and phone communication or data that we ask you.
There may also be certain instances where we will require your Personal Data for the purposes of complying with our duties and exercising our rights and obligations under a contract for services that we have with you, without which we may not be able to provide such services.
WHAT WE USE YOUR PERSONAL DATA FOR?
We may use your personal data for the purpose of internal administration and to make sure that the content on this website is presented in the most effective way for you and for your computer, and for further purposes defined below:
a) SirfCoffee Account Details
To allow us to authenticate your username and password when you log into certain restricted areas of the website
b) Personal Details (Name, Email, Mobile Number etc.)
To register you to use SirfCoffee services
To contact you to deliver various services or information you have requested.
To provide you with notices regarding our services, including order managements and billings.
And any other processing required in fulfilling a contract with you and in connection with our legitimate interest to provide services to you in an efficient, secure, reliable and personalized way.
c) Education, Lifestyle Details and Preferences
To analyse your profile and that of others to recommend best suited matches.
d) General Uses.
To send you personalized marketing communications regarding our new services or changes to the existing services and special offers which we think you may find of interest.
In order to provide you with information or services that you request from us or which we feel may interest you such as important changes to this website.
To allow you to participate in interactive features of our services where you choose to do so.
Conduct research and analysis of user behaviour to improve the content and general administration of the website and our services.
Any other processing of your personal data necessary in connection with our legitimate interest to render you our service and send you relevant information about our services, which may be subject to your consent where required by law, and to develop our content based on your interests.
The website may also process information that will be maintained, used and disclosed in aggregate form only, for instance, without limitation, the total number of visitors to the website, the number of visitors to each page of the website, browser type and IP addresses.
SirfCoffee may analyse this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the website, track user’s movement and gather broad demographic information for aggregate use.
e) Customer Support
We use the data which can include your communications, to investigate and resolve website issues (e.g., bugs).
We use your data and information which can include your communications, for security purposes or to investigate possible fraud or other violations of our User Agreement or this Privacy Policy and/or attempts to harm our Members or Visitors, if required.
Lastly, we may also process your information for our legitimate interest to make sure that your user account as well as our business is secure, to prevent or detect fraud or abuses of our website’s services, to implement and enforce our general terms and conditions of business or any other agreements concluded with you, and to administer technical aspects of our website, including troubleshooting, diagnosis of technical and service problems, testing, encryption and similar operations.
We may also process your information in response to a request from a court, regulatory body or law enforcement where it would be necessary to comply with applicable law.
5. WHO WE SHARE YOUR PERSONAL DATA WITH?
Since our goal is to help you find a suitable match as per your preference, the main sharing of the user’s information is with other users.
However, we may also share your Personal Data with the following parties:
With Our Subsidiaries and/or Affiliated : We may disclose your Personal Data to any SirfCoffee’s subsidiaries and/or affiliate partners.
With Our Service providers and partners : We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
Required by Law : If we are required to disclose or share your Personal Data in order to comply with any legal obligation i.e. in response to a request from a court, regulatory body or law enforcement where it would be necessary to comply with applicable law or in order to enforce or apply our Terms and Conditions or any other agreement or protect the rights, property or safety of SirfCoffee, its customers and others.
Corporate Transaction : We may transfer your information in case of change of ownership or control in whole or in part, by way of merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or any other form of change of ownership or control of SirfCoffee..
Please note that we do not divulge Personal Data to anyone else except as set out above.
IP Addresses and Cookies:
We may collect information about your computer or device including your IP address, operating system and browser type for system administration. This data consists of user’s browsing behaviour, movement and patterns and may also identify any individuals.
We may obtain information about your general site usage by using a cookie file which is stored on the hard drive of your computer or mobile device. Cookies consist of information that is transferred to your computer’s hard drive or mobile device. They help us to improve our website and to deliver a better and more personalized service. They enable us to collect information as it is necessary for our legitimate interest to provide services to you in an efficient, secure and personalized way, including: -
To estimate our audience size and usage pattern
To authenticate you when you log in
To remember your preferences and settings
To analyse site traffic and trends
To recognize you whenever you return to this website
To measure the effectiveness of advertising campaigns
You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access various parts of this website.
6.WHERE WE STORE YOUR PERSONAL DATA?
Given the global nature of our company, the Personal Data we collect from you may be transferred to and stored in different locations around the world. This means that if you reside inside the European Union, for example, your Personal Data may be transferred to locations outside the European Union. All information and data you provide to us is stored on our secure servers. Where we have provided you with or where you have chosen a password which enables you to access certain parts of this website, you are responsible for keeping this password confidential. You must not share your password with anyone.
Where SirfCoffee establishes the fact that a transfer of Personal Data to a third country is required, SirfCoffee will take all reasonable steps to ensure that your data is handled safely, securely and in accordance with your rights, our obligations, and the obligations of the third party under the law.
7.HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR?
We will keep your Personal Data for as long as is necessary in connection with the purposes set out above, or for as long as you are a member of SirfCoffee. After our relationship is terminated, we will keep your Personal Data for a reasonable period, to maintain and store our records in accordance with the law and our legitimate business needs. We may keep an anonymized form of your Personal Data, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful reason to do so.
8.YOUR RIGHT TO UNSUBSCRIBE (OPT-OUT)
If you would like us to stop sending you marketing communications, you may email us at info@sirfcoffee.com or use the unsubscribe link in our marketing communications. Although we encourage you to use the unsubscribe link as it is automated, you may also send us a request by contacting us directly.
9.YOUR RIGHTS
This website may from time to time contain links to and from external websites. Kindly note such external websites will be covered by their own privacy policies. SirfCoffee does not accept any responsibility or liability for protection of Personal Data or information which you may submit to a third party’s website. We recommend that you check the wording of the relevant privacy policies before submitting any Personal Data to those websites.
You have the following general rights in relation to your Personal Data:
The right to be informed about how your Personal Data is being used.
The right to access the Personal Data we hold about you.
At any point in time, you have the right to request that we delete or obfuscate any data that may be used to identify you as an individual. However, please keep in mind that by doing so, we may be required to cancel the services that we offer you as we may not be able to provide you with that service without relevant data.
The right to withdraw consent or opt-out of receiving direct marketing messages.
The right to request the correction of inaccurate Personal Data we hold about you.
The right to request the blocking or deletion of your Personal Data where the processing does not comply with applicable data protection laws.
The right to request that our processing activities are restricted, where for example, you have contested that the Personal Data held by us may be inaccurate.
The right to contest a decision made regarding automated processing which significantly affects you.
The right to receive the Personal Data that you have provided to us in an appropriate format with a view to transferring that Personal Data to a separate service provider.
The right to file a complaint with your local data protection regulator, if you are unhappy with the way we are using your Personal Data.
To exercise any of the above rights or if you have any questions relating to your rights, please contact us directly or feel free to write to the designated representative of SirfCoffee by using the details set out in this Privacy Policy.
We are committed to protecting your personal data with utmost care and happy to listen to your concerns and resolve them at the earliest. Generally, we aim to respond to any complaints and/or queries within five (05) working days or as required by law.
10.SECURITY OF YOUR INFORMATION:
We endeavor to protect your information through the measures mentioned above. Unfortunately, we cannot always guarantee complete security.
Unauthorized entry or use, hardware or software failures, events outside our control and other factors, may compromise the security of your information. We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security.
In case, you believe that your account or information is no longer secure, please notify us immediately.
In spite of that, we will comply with our obligation to implement and execute the appropriate technical and organizational measures to ensure a level of security of Personal Data appropriate to safeguard against the risks of a personal data breach.
11.LOCAL LAWS
Please make a point of the fact that we are subjected to various laws and we may be required to release personal information to comply with law enforcement or other legal requirements.
12. CONTACTING US:
We are here to help and encourage you to contact us first to resolve your issues.
Please contact us at info@sirfcoffee.com for any questions or comments.
Or you may contact SirfCoffee’s designated representative for the purpose of this Privacy Policy is:
Sunil Hiranandani
KSH International LLC (trading as SirfCoffee)
+ 44 7379020800
sunil.hira@sirfcoffee.com
It is very important to us that your experience using SirfCoffee’s website and services is positive. We at SirfCoffee acknowledge and respect your rights to privacy and the fair and just processing of your Personal Data.